Contact - Contact us if you have any questions - Stella Care

Contact

We can be contacted 24/7

You are always welcome to contact us if you have any questions about our products.

Outside normal business hours, we are not in the office, but if you need urgent help, we can be contacted 24/7 at +45 42 42 90 60.

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The Team

Rasmus Hansen

CEO

+45 42 42 90 50

rasmus@stellacare.dk 

It inspires me to bring recognized technology into play in new ways so that it creates a crucial meaning in many people’s lives. When I talk to our users, I know that my work and what we work for every day is worth it.

Michael P. Lundberg

Customer Supporter

+45 42 42 90 60

michael@stellacare.dk

It gives me energy to be part of a company that is constantly evolving to create the best solutions on behalf of people with dementia – and a company that insists on creating the greatest security for users every single day.

Mie Sofie Madsen

International Sales Manager

+45 42 90 90 51

mie@stellacare.dk

I have seen and felt on my own body how our products can make a difference for families affected by dementia. Therefore, the message of freedom to forget has a personal meaning for me.

Mary Svartzengren

Marketing & Branding

+45 92 15 90 60

mary@stellacare.dk

I enjoy using my skills within usability and design to create systems for those people who, due to their dementia, need extra help in everyday life.

Søren S. Christiansen

CTO

+45 42 42 90 70

sc@stellacare.dk

It is great to put together, adapt and communicate technology in ways that give people fewer worries and more security in everyday life. I am allowed to affect the lives of thousands of people, positively, every day.

Johannes Hartby

Software Developer

+45 61 42 90 70

johannes@stellacare.dk

When the work I do saves another person’s life, it motivates me further in the struggle to maintain the high quality standard we deliver with our software, of which I am a part of.

Esben Dalgaard

Software Developer

+45 42 90 90 78

esben@stellacare.dk

I am interested in the practical applications that our technology today can contribute to society’s health, vulnerable. I believe that with a little creativity and the courage to try new ideas, we can greatly improve quality of life.

Daniel B. Andreasen

Software Developer

+45 92 82 90 70

daniel@stellacare.dk

I am proud to be part of a strong community in Stella Care, where we know each other and can join forces to fight for a common cause, namely our users, for whom our modern technologies have a vital importance.

ALEX NIKOLAJSEN

Customer Supporter

+45 42 42 90 60

alex@stellacare.dk

It is liberating and motivating to know that one’s daily work contributes to a safer everyday life for people with dementia, their families and the daily carers in the municipalities.

Theis Jensen

Internship

It is inspiring to work with modern technology, which means that people in very difficult and complex life situations get a better quality of life.

frequently asked questions

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24/7 support

It is important to us that our customers get help when needed. We are, therefore, available day and night every day of the week.

We offer full support

Full support means that we take responsibility for the practical handling of the GPS trackers. This is things like changing GPS trackers, setting up phone numbers, setting up geo fence along with managing other configurations. It is also an option to manage these tasks yourself.

High data security

It is important that our customer’s data is protected. We have, therefore, worked together with a specialist to develop a strategy for how to maintain a high data security.

User-friendly system

It is necessary that our system is easy and intuitive to use, especially in stressful situations when a person is missing. It is of high priority that our system is user-friendly, and our system is, therefore, developed together with our customers.

Fast delivery

If you contact us before 4 pm on weekdays, the parcel will be sent the same day. The parcel will typically arrive the following day.

No extra costs

We have no hidden costs. All usage associated with the GPS trackers and usage of our 24/7 support is included in the price. There are likewise no extra costs related to making changes to the GPS settings, or limitations to the number of alarms given by the GPS.

Sign up for our newsletter

Our newsletter is published approx. 6 times a year. The newsletter gives you the latest knowledge about the technologies we use to track people with dementia, such as our app for finding lost persons and news about those who work with dementia, for an easier everyday life.